Cracked screen or back glass
Still bought. We price this one in person rather than online, because the damage varies far too much to quote sight-unseen and we would rather give you a real figure than a lowball we hedge with. Call or bring it in.
Answers
Cracked, dented
Cracked, dented
or locked?
Yes to all three. Damage changes the number; it does not end the conversation.
Scratches and dents
Priced online. Choose the Fair grade when you get your offer and the number appears straight away — no phone call and no waiting.
Carrier-locked
Still gets a real offer, just lower than an unlocked one. We also unlock phones here, so if yours is paid off you can have us unlock it first and we will pay you the unlocked price instead. One trip, both jobs.
What we cannot buy
A phone with Activation Lock still on, or one still owed on a payment plan, or one that has been reported lost or stolen. Those we have to turn away, so it is worth checking before you make the trip.